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Stivers Ford Reviews & Customer Testimonials

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All Reviews Rating

4.46

★★★★☆

3,338 Reviews

We recently purchased an F150 Rocky Ridge edition from Stivers and could not be happier. Our salesman, Jesse, was patient and very knowledgeable. He worked with us throughout the week, and when we arrived, we completed a test drive and went to signing. The process was straightforward. This is the 8th or 9th vehicle that we have purchased with Stivers, and we look forward to hopefully coming back for a Bronco.
Had an Awesome experience with them. They made trading in and purchasing another car for my daughter very easy. They were extremely nice, friendly and helpful. Now I can stop worrying about her old car breaking down again. Safety first when carrying my bundle of joy around. Highly recommended. ????
Staff was awesome. Inventory was great! I bought a 2022 Ford Ranger FX4X4
Excellent customer service! Keep up the good work!
ask for Rifatul Islam ????!!!! was very nice and sweet !
This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's… More website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted… More
This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted Mr. Chris Davis, all the way until I received my 2022 Mustang, everything and everyone I dealt with was the complete opposite of what I expected, they were pleasant, accommodating, knowledgeable, courteous, and most of all.... They went above and beyond to ensure that I was happy with everything with a no gimmick approach. I didn't believe it either, until they delivered my vehicle to my house, took my trade back with them, and now I'm looking outside at my new Mustang in disbelief at how easy the whole process was. The whole Stiver's Ford Team was outstanding! My first point of contact and the man behind the curtain of glory was Mr. Chris Davis, followed up with Ms. LaShundra Williams and finally, finalized by the Finance Manager Mr. Tim. Every point of contact was awesome! Even Mr. Church, who is the delivery driver for the dealership and the man who delivered my vehicle to me provided constant feedback, information and kept me informed throughout the entire sales/delivery process. Ask yourself how often you get this kind of service? I had to more than once, because I didn't believe it was possible. I reached out to several dealerships in my area, trying my best to out beat the out of state dealership who was wooing me over with kindness, all to no avail. Stiver's KILLED all doubt in my mind, and NAILED it on their promises. A hard feat for any business, let alone a car dealership. There is no review I'd love to leave more than this one. THANK YOU, Stiver's Ford!! You exceeded everything I had in my mind, and I cannot recommend enough how you should reach out to them for you buying needs! OUTSTANDING in every fashion. WELL DONE! Your dealership has set an example of how others in the same business should be. I have written to Ford and also communicated how your dealership should be a model for other Ford dealerships to follow. If we are led by example, then Florida local dealerships should take note. I'd be happy to repeat the entire process all over again.... When is the last time you heard someone say that about a car dealership! Go on.... Give them a try, I bet you'll be surprised, and caught off guard... I know I was! Thank you for everything Stiver's Ford, and thank you for all the dedication and hard work from everyone who was involved from start to finish. Respectfully, One Satisfied Customer ????
My first phone call to Stivers and talking with a salesman was not good . I decided to try again and this time a friend put me in touch with Pip Hudson. I have to say this man went above and beyond to make sure I found the truck I wanted . He put up with a customer that at times was not very pleasant and he never once had a bad attitude . He did his best to make sure I was satisfied and able to get the truck I wanted . I want to thank him for all he did and tell everyone who wants to buy a vehicle , go see Pip Hudson his dad taught him well , he’s a good man and I’m thankful he was my salesman
I just want to share with everybody looking to purchase a vehicle. I live in Pensacola and have purchased 5 vehicles from the dealership here it was always a problem.then I purchased a new mustang from Stivers ford and delt with Alan in sales and the GM Hunter they made the purchase a breeze they even delivered the car to me in Florida with no charge and took my trade in back all of my paperwork was done correctly so no issues at the tag office. They are honest people and they care about the customers and that’s hard to find today. So if you need a vehicle I would highly recommend them!!!! I can tell you when we need another vehicle it will be from them. Thank you for all you did for my wife and myself.if you need a car go see them they won’t disappoint.
Putting Mark McGough over the service dept was a very smart move. He is knowledgeable & fair. The service dept will get better reviews with him in charge. I called regarding a service issue on my Lincoln & once they said he was the service manager I immediately had confidence. I took my vehicle in & he took it to shop & fixed it. As a elderly widow I certainly appreciate being treated fairly. I always took my car for routine maintenance when he was at quick lane. His knowledge & manner will make the service dept much much better.
Kaitlin was great.
Caitlyn provided great service and got me in and out quickly.
My experience was OUTSTANDING. The dealership had great hospitality. Marquis Lewis did an excellent job of thoroughly explaining the details. Despite the fact that it was my first dealership car purchase, I gained knowledge and answers to any questions I had. I would highly recommend Marquis Lewis.
Called at 3:00 and spoke to Shelby Parker. I asked if they could do an oil change that day and she said yes. I was in and out in just over an hour. Great service and location. You can get a slab of ribs from Dreamland BBQ across the street after your service, win win.
Had a very good experience my car needed scheduled maintenance, the service was professional and fast!
The customer service provided to me at Stiver's Ford was Professional, Friendly and Wholeheartedly Honest! They answered all of my questions with specifics and details based off of my needs! I was very pleased! Thank You All so Much! Keep up the Great Work!
Great, friendly, fast service. Caitlyn Hatter was very nice and verified that the work had been done properly.
When it comes to premium car sales, this is the place to go. I have dreads and sometimes my hair doesn't look all that great so as a result sometimes I can appear to some as a pretty rough individual lol so in all honesty I don't feel too bad when people may improperly judge me, but going there rough in joggers and a t-shirt and they treated me like an upper middle-class white woman lol
I finally got to meet Ocho and Khaleel aka my Sugars. They have made buying a truck so smooth. Their professionalize and attention to detail is far to none. We drove all the way from Atlanta for these two and… More would drive there again for our next vehicle. Robert in finance was amazing. Thank you for making Big Sug happy! I would highly recommend My Stivers team!!!
This is my 3rd and 4th purchase from Stivers Montgomery. I worked with Marquis Lewis who was fantastic. He was able to juggle two deals in one swoop & did a fantastic job. Stivers remains my go-to dealer. Again, great service & very pleased with my experience. Definitely see Marquis, he's a pleasure to do business with, you can't help but love the guy! I will be back!

Google Rating

4.40

★★★★☆

1,936 Reviews

We recently purchased an F150 Rocky Ridge edition from Stivers and could not be happier. Our salesman, Jesse, was patient and very knowledgeable. He worked with us throughout the week, and when we arrived, we completed a test drive and went to signing. The process was straightforward. This is the 8th or 9th vehicle that we have purchased with Stivers, and we look forward to hopefully coming back for a Bronco.
Staff was awesome. Inventory was great! I bought a 2022 Ford Ranger FX4X4
Excellent customer service! Keep up the good work!
ask for Rifatul Islam ????!!!! was very nice and sweet !
This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted Mr. Chris Davis, all the way until I received my 2022 Mustang, everything and everyone I dealt with was the complete opposite of what I expected, they were pleasant, accommodating, knowledgeable, courteous, and most of all.... They went above and beyond to ensure that I was happy with everything with a no gimmick approach. I didn't believe it either, until they delivered my vehicle to my house, took my trade back with them, and now I'm looking outside at my new Mustang in disbelief at how easy the whole process was. The whole Stiver's Ford Team was outstanding! My first point of contact and the man behind the curtain of glory was Mr. Chris Davis, followed up with Ms. LaShundra Williams and finally, finalized by the Finance Manager Mr. Tim. Every point of contact was awesome! Even Mr. Church, who is the delivery driver for the dealership and the man who delivered my vehicle to me provided constant feedback, information and kept me informed throughout the entire sales/delivery process. Ask yourself how often you get this kind of service? I had to more than once, because I didn't believe it was possible. I reached out to several dealerships in my area, trying my best to out beat the out of state dealership who was wooing me over with kindness, all to no avail. Stiver's KILLED all doubt in my mind, and NAILED it on their promises. A hard feat for any business, let alone a car dealership. There is no review I'd love to leave more than this one. THANK YOU, Stiver's Ford!! You exceeded everything I had in my mind, and I cannot recommend enough how you should reach out to them for you buying needs! OUTSTANDING in every fashion. WELL DONE! Your dealership has set an example of how others in the same business should be. I have written to Ford and also communicated how your dealership should be a model for other Ford dealerships to follow. If we are led by example, then Florida local dealerships should take note. I'd be happy to repeat the entire process all over again.... When is the last time you heard someone say that about a car dealership! Go on.... Give them a try, I bet you'll be surprised, and caught off guard... I know I was! Thank you for everything Stiver's Ford, and thank you for all the dedication and hard work from everyone who was involved from start to finish. Respectfully, One Satisfied Customer ????
My first phone call to Stivers and talking with a salesman was not good . I decided to try again and this time a friend put me in touch with Pip Hudson. I have to say this man went above and beyond to make sure I found the truck I wanted . He put up with a customer that at times was not very pleasant and he never once had a bad attitude . He did his best to make sure I was satisfied and able to get the truck I wanted . I want to thank him for all he did and tell everyone who wants to buy a vehicle , go see Pip Hudson his dad taught him well , he’s a good man and I’m thankful he was my salesman
I just want to share with everybody looking to purchase a vehicle. I live in Pensacola and have purchased 5 vehicles from the dealership here it was always a problem.then I purchased a new mustang from Stivers ford and delt with Alan in sales and the GM Hunter they made the purchase a breeze they even delivered the car to me in Florida with no charge and took my trade in back all of my paperwork was done correctly so no issues at the tag office. They are honest people and they care about the customers and that’s hard to find today. So if you need a vehicle I would highly recommend them!!!! I can tell you when we need another vehicle it will be from them. Thank you for all you did for my wife and myself.if you need a car go see them they won’t disappoint.
Kaitlin was great.
Caitlyn provided great service and got me in and out quickly.
My experience was OUTSTANDING. The dealership had great hospitality. Marquis Lewis did an excellent job of thoroughly explaining the details. Despite the fact that it was my first dealership car purchase, I gained knowledge and answers to any questions I had. I would highly recommend Marquis Lewis.
Called at 3:00 and spoke to Shelby Parker. I asked if they could do an oil change that day and she said yes. I was in and out in just over an hour. Great service and location. You can get a slab of ribs from Dreamland BBQ across the street after your service, win win.
Had a very good experience my car needed scheduled maintenance, the service was professional and fast!
The customer service provided to me at Stiver's Ford was Professional, Friendly and Wholeheartedly Honest! They answered all of my questions with specifics and details based off of my needs! I was very pleased! Thank You All so Much! Keep up the Great Work!
Great, friendly, fast service. Caitlyn Hatter was very nice and verified that the work had been done properly.
When it comes to premium car sales, this is the place to go. I have dreads and sometimes my hair doesn't look all that great so as a result sometimes I can appear to some as a pretty rough individual lol so in all honesty I don't feel too bad when people may improperly judge me, but going there rough in joggers and a t-shirt and they treated me like an upper middle-class white woman lol
This is my 3rd and 4th purchase from Stivers Montgomery. I worked with Marquis Lewis who was fantastic. He was able to juggle two deals in one swoop & did a fantastic job. Stivers remains my go-to dealer. Again, great service & very pleased with my experience. Definitely see Marquis, he's a pleasure to do business with, you can't help but love the guy! I will be back!
Justin and Chris were awesome sales people really knowledgeable, patient and friendly. No fast talking something I can't stand. A suv might be in my future
I bought 2 new units in the last 4 months from stivers Ford a 2022 bronco big bend 4drs and 2022 ford maverick xlt ecoboost .Khaleel williams helped on me and he was very professional ,courteous and responsive .Im a happy camper and i'm fixing to buy one more from khaleel,another ford maverick.
Had a very good experience my car needed scheduled maintenance. the service was professional and fast!
Wonderful Customer Service Shelby Parker is the absolute best!!!

Facebook Rating

4.00

★★★★☆

279 Reviews

Had an Awesome experience with them. They made trading in and purchasing another car for my daughter very easy. They were extremely nice, friendly and helpful. Now I can stop worrying about her old car breaking down again. Safety first when carrying my bundle of joy around. Highly recommended. ????
This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's… More website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted… More
Putting Mark McGough over the service dept was a very smart move. He is knowledgeable & fair. The service dept will get better reviews with him in charge. I called regarding a service issue on my Lincoln & once they said he was the service manager I immediately had confidence. I took my vehicle in & he took it to shop & fixed it. As a elderly widow I certainly appreciate being treated fairly. I always took my car for routine maintenance when he was at quick lane. His knowledge & manner will make the service dept much much better.
I finally got to meet Ocho and Khaleel aka my Sugars. They have made buying a truck so smooth. Their professionalize and attention to detail is far to none. We drove all the way from Atlanta for these two and… More would drive there again for our next vehicle. Robert in finance was amazing. Thank you for making Big Sug happy! I would highly recommend My Stivers team!!!
Cade and Dylan hooked me up. No BS fees. I will be back.
best experience I have had so far. great people. they will work with you!
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I had to leave this post here as a sign of gratitude since that is the least i could do... From my calculations, I make $5,200 every week from my investment with Mrs Alice Green.. since Alice Green started managing my account, I haven't experienced any regrets from involving myself with crypto and forex trading, though I lost a lot when I started… More as a newbie. but since I met her it has always been a win win case for me. I feel so much joy each time I log in daily to see my trade records and balance.. she is indeed a good expert, experience this for your self, action speaks louder than voice. feel free to contact MRS Alice Green Via Email: [email protected] WhatsApp: +14154846813
Phenomenal customer service starting with their internet sales manager, Patrick Haigler then finishing with the sales rep, Eugene Jones. I would never imagined the deal they gave us. It far exceeded my expectations.
Kyle is the best. I was unsure and had quite a few questions, and he answered every single one. Because of him, I knew what I wanted when I was ready to purchase.
I have bought my last 3 vehicles through Stivers Ford. All three times has been a great experience. The staff have always taken good care of me and when there was an issue they went above and beyond to make it right. Thomas Grove the sales agent I’ve work with on the last two has worked super hard at getting me what I wanted. Believe me when I say made him work he work and did it with a smile. Thank you Thomas and all the Stivers Ford staff . Outstanding Job.. Satisfied Customer, Bubba Lambert
Stopped by Stivers on a Sunday to take a look at some vehicles in hopes of not having to be bothered by anyone. That's when we met Eugene Jones a salesman with Stivers who was actually working. Eugene was more then patient enough to help us find the vehicle we were looking for. Eugene and Eric were great to deal with during the process of buying the car from there. Can't Thank Eugene and Eric enough for their help in our purchase of a 2020 Ford Explorer.
Buying my Ford Explorer from Stiver's Ford was the best decision I could have made. Kyle Fausnaugh contacted me very promptly via email and was able to anser all the questions I had. Once there everyone was so nice and assisted us with getting the vehicle we wanted. Marcus Boyd did an excellent job of going over features. We drove 135 miles in severe weather to buy this vehicle and it was well worth the drive. I highly recommend Stiver's Ford to anyone who is looking to purchase a vehicle.
My whole truck process i rate 10 stars , Quinton Smith was the the best salesman making my Experience easy and hassle free I rate Quinton Smith 10 stars thanks Quinton for all your help, Thanks to Brandon Gray for making the paper work side go so easy and smooth and for making us feel like we known each other for years I also rate Brandon Gray 10 stars. Not to leave anyone else out so the whole staff was wonderful from the time we got to the dearlership till we drove off. This was my first Ford and glad I purchased a Ford because no doubt these great people made my drive from Headland, Al worth the drive to Montgomery worth it. I will be doing business with Stivers Ford again, Thanks again
Family atmosphere with great expertise. Always ask for Gary Montgomery for your personal salesman......He will see you through and you will leave happy....
Stivers has great cars and great people. Chris Wilkins got us the car we wanted in no time. He has a sense of humor as well as being buisness like. Just a down to earth person. If you need to get things done fast just see Chris.????