Stivers Ford Reviews & Customer Testimonials

I always love how they treat customer. respectful always. even tech could not diagnose the issue out, that is not their issue. main thing is their own service towards customer. i strongly recommend Stiver ford

Huge fan of Stivers. Their service department/Quick Lane service center is the reason I will buy my next vehicle with them. TJ at the service center has been great and and has gone above and beyond on every occasion.

I was very pleased with the help I received today. I want to thank Marcus Boyd, Daniel Flatt, and TJ Graham!!! I would especially like to thank Jim MCCain (GM) for his outstanding HELP ON MY 2022 Ford Explorer. My car was showing up as a fleet car in my Ford Pass app on the car screen, Jim was persistent in finding someone at ford to correct the… More problem. The problem was corrected. I was told 3 different time by The Experts at Ford Pass ( ford corporate) I would just have to live with the problem. I can’t say enough about the Dealership and the people that work there.

Great place. Great people. I just bought my truck here. I couldn’t be more happier.

Mr & Mrs A. Ingram were very pleased with the professional services we received from Stivers Ford Lincoln company in Montgomery, Alabama. Our Salesman, Mr. Justin Graham did an excellent job, from showing us all about our new vehicle to handling our paperwork. Our thanks goes out to the entire staff at the Mongomery office of Stivers Ford Lincoln. The manager Ms. Lydia made us feel welcome and helped facilitate us getting our new vehicle, she too was very professional. We would definitely recommend anyone in the market for a new vehicle, shop Stivers Ford Lincoln in Montgomery, Alabama.

My son went to get a car he didn't have no credit they were amazing helping him get in a car thanks u guys for helping and they all were really nice diffently will b spreading the word to anyone who needs a car to come there

I bought an Infiniti QX60. My experience with Heather Brown was phenomenal. I felt comfortable and loved her honesty. I will definitely return to this dealership because of her expertise and kindness. She went over and beyond. Alice Wilson-Williams

MD helped us from start to finish, expedited the process, and kept us in the loop throughout. If you’re looking for a car, he is extremely knowledgeable and can accurately find what you want.

Stivers helped my mother with her Lincoln MKX. TJ was sooooooo helpful. He gets a 10!

The services will Stivers Ford was great i must say they have a great staff and I have been dealing with them for six years for all of my automotive maintenance I got to give a special shot out to Shelby Parker???? and the rest of the crew you guys keep on doing great and i most definitely will be back.

This was the first time purchasing a vehicle off line. I took a chance, went on line to CarGurus. One day the perfect car popped up from Stivers Ford in Montgomery, AL. I decided to pursue it. A gentleman by the name of Marquis Lewis responded. What a great guy, what a great experience. He walked me through the process every..and I do mean every..step of the way. I live in Augusta, GA. Every time I reached out to him, the response was so quick I had to ask him "did he sit on his phone"? Such a personable experience working with a professional, caring guy. He made sure I knew what was going on never having to guess or chase him down for answers. I purchased the vehicle sight unseen. Marquis even went the extra step by making me a video of the car so I could see it prior to the SUV leaving the Dealership! He had it delivered to me and oh my, it was more beautiful in person than on line. Thank you Marquis Lewis for traveling this journey with me while purchasing my new Lincoln Nautilus!

FRIENDLY SERVICE..HAD THE FLUID I NEEDED..& PROGRAMED MY KEY FOB W NO PROB..I WOULD RECOMEND THEM TO EVERYONE

Excellent service, especially from the Service Advisor, Caitlyn Hatter. It was a pleasure to have Quick Lane to service my vehicle.

My first experience here was awesome while I was searching for the truçk I wanted I even had a nice down payment. The trouble didn't start until I realized where they had messed up something in the contract, long story short the problem never got resolved and the truck wasn't as safe as it should have been anyway. I learned a very valuable lesson soon after.

We recently purchased an F150 Rocky Ridge edition from Stivers and could not be happier. Our salesman, Jesse, was patient and very knowledgeable. He worked with us throughout the week, and when we arrived, we completed a test drive and went to signing. The process was straightforward. This is the 8th or 9th vehicle that we have purchased with Stivers, and we look forward to hopefully coming back for a Bronco.

Had an Awesome experience with them. They made trading in and purchasing another car for my daughter very easy. They were extremely nice, friendly and helpful. Now I can stop worrying about her old car breaking down again. Safety first when carrying my bundle of joy around. Highly recommended. ????

Staff was awesome. Inventory was great! I bought a 2022 Ford Ranger FX4X4

Excellent customer service! Keep up the good work!

ask for Rifatul Islam ????!!!! was very nice and sweet !

This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's… More website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted… More

I always love how they treat customer. respectful always. even tech could not diagnose the issue out, that is not their issue. main thing is their own service towards customer. i strongly recommend Stiver ford

Great place. Great people. I just bought my truck here. I couldn’t be more happier.

Mr & Mrs A. Ingram were very pleased with the professional services we received from Stivers Ford Lincoln company in Montgomery, Alabama. Our Salesman, Mr. Justin Graham did an excellent job, from showing us all about our new vehicle to handling our paperwork. Our thanks goes out to the entire staff at the Mongomery office of Stivers Ford Lincoln. The manager Ms. Lydia made us feel welcome and helped facilitate us getting our new vehicle, she too was very professional. We would definitely recommend anyone in the market for a new vehicle, shop Stivers Ford Lincoln in Montgomery, Alabama.

My son went to get a car he didn't have no credit they were amazing helping him get in a car thanks u guys for helping and they all were really nice diffently will b spreading the word to anyone who needs a car to come there

I bought an Infiniti QX60. My experience with Heather Brown was phenomenal. I felt comfortable and loved her honesty. I will definitely return to this dealership because of her expertise and kindness. She went over and beyond. Alice Wilson-Williams

MD helped us from start to finish, expedited the process, and kept us in the loop throughout. If you’re looking for a car, he is extremely knowledgeable and can accurately find what you want.

Stivers helped my mother with her Lincoln MKX. TJ was sooooooo helpful. He gets a 10!

The services will Stivers Ford was great i must say they have a great staff and I have been dealing with them for six years for all of my automotive maintenance I got to give a special shot out to Shelby Parker???? and the rest of the crew you guys keep on doing great and i most definitely will be back.

This was the first time purchasing a vehicle off line. I took a chance, went on line to CarGurus. One day the perfect car popped up from Stivers Ford in Montgomery, AL. I decided to pursue it. A gentleman by the name of Marquis Lewis responded. What a great guy, what a great experience. He walked me through the process every..and I do mean every..step of the way. I live in Augusta, GA. Every time I reached out to him, the response was so quick I had to ask him "did he sit on his phone"? Such a personable experience working with a professional, caring guy. He made sure I knew what was going on never having to guess or chase him down for answers. I purchased the vehicle sight unseen. Marquis even went the extra step by making me a video of the car so I could see it prior to the SUV leaving the Dealership! He had it delivered to me and oh my, it was more beautiful in person than on line. Thank you Marquis Lewis for traveling this journey with me while purchasing my new Lincoln Nautilus!

FRIENDLY SERVICE..HAD THE FLUID I NEEDED..& PROGRAMED MY KEY FOB W NO PROB..I WOULD RECOMEND THEM TO EVERYONE

Excellent service, especially from the Service Advisor, Caitlyn Hatter. It was a pleasure to have Quick Lane to service my vehicle.

My first experience here was awesome while I was searching for the truçk I wanted I even had a nice down payment. The trouble didn't start until I realized where they had messed up something in the contract, long story short the problem never got resolved and the truck wasn't as safe as it should have been anyway. I learned a very valuable lesson soon after.

We recently purchased an F150 Rocky Ridge edition from Stivers and could not be happier. Our salesman, Jesse, was patient and very knowledgeable. He worked with us throughout the week, and when we arrived, we completed a test drive and went to signing. The process was straightforward. This is the 8th or 9th vehicle that we have purchased with Stivers, and we look forward to hopefully coming back for a Bronco.

Staff was awesome. Inventory was great! I bought a 2022 Ford Ranger FX4X4

Excellent customer service! Keep up the good work!

ask for Rifatul Islam ????!!!! was very nice and sweet !

This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted Mr. Chris Davis, all the way until I received my 2022 Mustang, everything and everyone I dealt with was the complete opposite of what I expected, they were pleasant, accommodating, knowledgeable, courteous, and most of all.... They went above and beyond to ensure that I was happy with everything with a no gimmick approach. I didn't believe it either, until they delivered my vehicle to my house, took my trade back with them, and now I'm looking outside at my new Mustang in disbelief at how easy the whole process was. The whole Stiver's Ford Team was outstanding! My first point of contact and the man behind the curtain of glory was Mr. Chris Davis, followed up with Ms. LaShundra Williams and finally, finalized by the Finance Manager Mr. Tim. Every point of contact was awesome! Even Mr. Church, who is the delivery driver for the dealership and the man who delivered my vehicle to me provided constant feedback, information and kept me informed throughout the entire sales/delivery process. Ask yourself how often you get this kind of service? I had to more than once, because I didn't believe it was possible. I reached out to several dealerships in my area, trying my best to out beat the out of state dealership who was wooing me over with kindness, all to no avail. Stiver's KILLED all doubt in my mind, and NAILED it on their promises. A hard feat for any business, let alone a car dealership. There is no review I'd love to leave more than this one. THANK YOU, Stiver's Ford!! You exceeded everything I had in my mind, and I cannot recommend enough how you should reach out to them for you buying needs! OUTSTANDING in every fashion. WELL DONE! Your dealership has set an example of how others in the same business should be. I have written to Ford and also communicated how your dealership should be a model for other Ford dealerships to follow. If we are led by example, then Florida local dealerships should take note. I'd be happy to repeat the entire process all over again.... When is the last time you heard someone say that about a car dealership! Go on.... Give them a try, I bet you'll be surprised, and caught off guard... I know I was! Thank you for everything Stiver's Ford, and thank you for all the dedication and hard work from everyone who was involved from start to finish. Respectfully, One Satisfied Customer ????

My first phone call to Stivers and talking with a salesman was not good . I decided to try again and this time a friend put me in touch with Pip Hudson. I have to say this man went above and beyond to make sure I found the truck I wanted . He put up with a customer that at times was not very pleasant and he never once had a bad attitude . He did his best to make sure I was satisfied and able to get the truck I wanted . I want to thank him for all he did and tell everyone who wants to buy a vehicle , go see Pip Hudson his dad taught him well , he’s a good man and I’m thankful he was my salesman

I just want to share with everybody looking to purchase a vehicle. I live in Pensacola and have purchased 5 vehicles from the dealership here it was always a problem.then I purchased a new mustang from Stivers ford and delt with Alan in sales and the GM Hunter they made the purchase a breeze they even delivered the car to me in Florida with no charge and took my trade in back all of my paperwork was done correctly so no issues at the tag office. They are honest people and they care about the customers and that’s hard to find today. So if you need a vehicle I would highly recommend them!!!! I can tell you when we need another vehicle it will be from them. Thank you for all you did for my wife and myself.if you need a car go see them they won’t disappoint.

Steven Perdue did a great job.

Huge fan of Stivers. Their service department/Quick Lane service center is the reason I will buy my next vehicle with them. TJ at the service center has been great and and has gone above and beyond on every occasion.

I was very pleased with the help I received today. I want to thank Marcus Boyd, Daniel Flatt, and TJ Graham!!! I would especially like to thank Jim MCCain (GM) for his outstanding HELP ON MY 2022 Ford Explorer. My car was showing up as a fleet car in my Ford Pass app on the car screen, Jim was persistent in finding someone at ford to correct the… More problem. The problem was corrected. I was told 3 different time by The Experts at Ford Pass ( ford corporate) I would just have to live with the problem. I can’t say enough about the Dealership and the people that work there.

Had an Awesome experience with them. They made trading in and purchasing another car for my daughter very easy. They were extremely nice, friendly and helpful. Now I can stop worrying about her old car breaking down again. Safety first when carrying my bundle of joy around. Highly recommended. ????

This was my first car purchase from Stiver's Ford in Montgomery, Alabama. When I realized that I would be purchasing a new vehicle from them, it was a vehicle that I built and ordered online from Ford's… More website. I thought it was too good to be true when the dealership provided me the sales price, my trade value (which was communicated would be locked in on my trade value, no matter how long the new vehicle took to be made / delivered) and finalized financing. I was skeptical, and would you blame me? In this crazy car sales day in age, it seems to be uncommon to find someone who is legit. Not only did Stivers exceed my expectations, they blew them out of the water! From the moment I contacted… More

Putting Mark McGough over the service dept was a very smart move. He is knowledgeable & fair. The service dept will get better reviews with him in charge. I called regarding a service issue on my Lincoln & once they said he was the service manager I immediately had confidence. I took my vehicle in & he took it to shop & fixed it. As a elderly widow I certainly appreciate being treated fairly. I always took my car for routine maintenance when he was at quick lane. His knowledge & manner will make the service dept much much better.

I finally got to meet Ocho and Khaleel aka my Sugars. They have made buying a truck so smooth. Their professionalize and attention to detail is far to none. We drove all the way from Atlanta for these two and… More would drive there again for our next vehicle. Robert in finance was amazing. Thank you for making Big Sug happy! I would highly recommend My Stivers team!!!

Cade and Dylan hooked me up. No BS fees. I will be back.

best experience I have had so far. great people. they will work with you!

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Enjoyed our experience at Stivers Ford. Our salesman Alan was extremely nice and helpful. We enjoyed working with him and would recommend him to anyone shopping for a new vehicle.

Great Company to work with. Quinton Smith went above and beyond to help me get the truck I wanted

Phenomenal customer service starting with their internet sales manager, Patrick Haigler then finishing with the sales rep, Eugene Jones. I would never imagined the deal they gave us. It far exceeded my expectations.

Kyle is the best. I was unsure and had quite a few questions, and he answered every single one. Because of him, I knew what I wanted when I was ready to purchase.

I have bought my last 3 vehicles through Stivers Ford. All three times has been a great experience. The staff have always taken good care of me and when there was an issue they went above and beyond to make it right. Thomas Grove the sales agent I’ve work with on the last two has worked super hard at getting me what I wanted. Believe me when I say made him work he work and did it with a smile. Thank you Thomas and all the Stivers Ford staff . Outstanding Job.. Satisfied Customer, Bubba Lambert

Stopped by Stivers on a Sunday to take a look at some vehicles in hopes of not having to be bothered by anyone. That's when we met Eugene Jones a salesman with Stivers who was actually working. Eugene was more then patient enough to help us find the vehicle we were looking for. Eugene and Eric were great to deal with during the process of buying the car from there. Can't Thank Eugene and Eric enough for their help in our purchase of a 2020 Ford Explorer.

Buying my Ford Explorer from Stiver's Ford was the best decision I could have made. Kyle Fausnaugh contacted me very promptly via email and was able to anser all the questions I had. Once there everyone was so nice and assisted us with getting the vehicle we wanted. Marcus Boyd did an excellent job of going over features. We drove 135 miles in severe weather to buy this vehicle and it was well worth the drive. I highly recommend Stiver's Ford to anyone who is looking to purchase a vehicle.

My whole truck process i rate 10 stars , Quinton Smith was the the best salesman making my Experience easy and hassle free I rate Quinton Smith 10 stars thanks Quinton for all your help, Thanks to Brandon Gray for making the paper work side go so easy and smooth and for making us feel like we known each other for years I also rate Brandon Gray 10 stars. Not to leave anyone else out so the whole staff was wonderful from the time we got to the dearlership till we drove off. This was my first Ford and glad I purchased a Ford because no doubt these great people made my drive from Headland, Al worth the drive to Montgomery worth it. I will be doing business with Stivers Ford again, Thanks again

Family atmosphere with great expertise. Always ask for Gary Montgomery for your personal salesman......He will see you through and you will leave happy....

Stivers has great cars and great people. Chris Wilkins got us the car we wanted in no time. He has a sense of humor as well as being buisness like. Just a down to earth person. If you need to get things done fast just see Chris.????