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I really liked the video walk around inspection
Brad Holmes
Very nice service folks! Service was completed in a very timely manner. I really liked the video walk around inspection. Have person making the the video speak louder and clearer. The ambient shop noise makes it hard to hear what he is saying
Top shelf service!
Tj Williford
The staff is kind and genuine. Top shelf service! Have purchased multiple vehicles from Stivers and it has always been an excellent experience.
He arranged me a loader truck while my truck was being repaired.
Tommy Williams
I called the service department because my truck was smoking when I started the engine. I talked to Scott and he scheduled and appointment for the next morning to leave my truck. He arranged me a loader truck while my truck was being repaired
Rodney is a perfect example of excellent customer service
Rumi Rumi
Rodney Croskey is a superb employee.... he is a professional in every capacity .. it has been a perfect experience to work with him in regards to my car being serviced.... Rodney is a perfect example of excellent customer service.... 5 stars ?? ????????
They picked up my Continental to service it
Paula Owings
Time to service my Continental for the first time so I called Stivers and they connected me to the service department and I talked with a gentleman that set up the appointments to pick your car up and take it back to you after service (sorry, can't remember his name). What a great service!!!!! They took my car in 2 days after I called. Quick service!!!! He was very nice, polite and friendly setting up the appointment. The young man that picked my car up and brought my car back was also extra friendly and polite. First service was no charge just as they said!!!! Way to go Stivers!!!!!!!
We will continue bringing our business to Stivers
Melodye M. Harvey
We have purchased several vehicles from Stivers. Gary Montgomery is our salesman and has always taken good care of us. We will continue bringing our business to Stivers as long as Gary is there!
Unbelievable!! Kudos to Chasity and Scott for their professionalism.
MisterBob173 g
Had an appointment for 10:00 AM, arrived at 9:50, car was in the service bay for a scheduled oil change before 10:00. My service advisor Chasity Lee was professional and courteous, and answered questions I had relating to a tail light assembly that had moisture inside of it. After the oil change was complete at the Quik Lube I went to the service department in regard to the tail light problem and was told that it is covered under warranty, they will order the part. The service adisor Scott Hatter handled the warranty transaction, I returned for the part to be installed and fully expected to be there for at least two hours. After less than 30 minutes I was told my car was ready and to have a good day. Unbelievable!! Kudos to Chasity and Scott for their professionalism. I have been a customer at Stivers Ford dating back to 2008 when it was Montgomery Ford and clearly the service department has stepped up its game. I attribute this to the managment of Shelby Parker. Since he has become service manager I have had nothing but pleasant experiences with the service department at Stivers Ford
I drove ten hours round trip to purchase the vehicle I wanted from Stivers Ford
Roberto Hernandez
I recently drove ten hours round trip to purchase the vehicle I wanted and Stivers seemed to be the only one that actually had it in the exterior and interior combination that I was looking for. In fact, they had more than one. I was hesitant to drive out there because I had read some negative reviews and was actually expecting that something was going to go wrong. That did not happen. In fact, it was a smooth and very professional transaction. Took about the right amount of time to complete the paperwork and there was zero pressure tactics. Our sales consultant, Brian, did a decent job (still learning). The sales manager, Ryan, was welcoming and hospitable. Sales manager was matter of fact in his dealings with me and while he needed to explain other services available like service and warranty contracts, he did not twist my arm and was very considerate of my time. While I can't say that I will make the 10-hour round trip to buy a car again, I can say that I was treated fairly and professionally and would not hesitate to do business with them again. Like
Jay Johnson was kind enough to stop on a Sunday while we were checking on the inventory
Jack Graham
I recently purchased a new F150 truck from Stivers Ford. Jay Johnson was kind enough to stop on a Sunday while we were checking on the inventory. I explained I had a friend Craig McAdams who is the Fleet Director at Stivers but Jay was committed to helping out a new Stivers customer. Long story but together Jay and Craig made our buying experience very enjoyable. If your looking for a new Ford car or truck stop by and ask for Jay and if you are in need of fleet services ask for Craig! I am sure you will be very impressed with both of these gentlemen!
Tremendous Service
Steven Foster
Fantastic experience. Bradley Pemberton was helpful and all around the experience was top notch! Great price on a great car! Shopped around and found the best price at Stivers and got tremendous service to go along with it!
Really Great Service
Vic Wozny
Really great service from Scott Hatter . Kept me informed during the process and when I got there had a loan vehicle ready for me. Also appreciate Jeff Anderson. I live 90 miles away so it is great that the process is quick and easy
I’m part of their family.
Brad England
Had a Great experience yesterday @ Stivers Ford, Marquis Lewis was my sales rep and I couldn’t have asked for anyone better. Very knowledgeable on all the new gadgets that are new to these new trucks. I will going back to Stivers now I’m part of their family.
I’m part of their family
Brad England
Had a Great experience [email protected] Stivers Ford, Marquis Lewis was my sales rep and I couldn’t have asked for anyone better. Very knowledgeable on all the new gadgets that are new to these new trucks. I will going back to Stivers now I’m part of their family.
A Fine Buying Experience
Richard Matthews
Chris Wilkins and everybody at Stivers was very knowledgeable and professional. The process was simple and I was amazed at how they did everything they could to get my deal completed in a thorough and timely manner. This is my third car from Stivers, and I’ve never been happier.
Personable Sales Staff
Seth Gregg
I bought a 2018 F-150 yesterday. Shawn Blue was very personable and awesome to work with. He helped me pick out the perfect truck. Highly recommend Stivers if you’re in the market for a new vehicle.
Easiest Transaction I've Ever Experienced
Bill Edwards
I recently bought a new truck from Stivers Ford Lincoln in Montgomery. It was, by far, the easiest transaction I've ever experienced with buying a vehicle. The price on the new truck was very competitive, and they gave me a fair amount for my trade-in. The staff is very friendly and knowledgeable. I highly recommend contacting Stivers when purchasing a vehicle.
Professionals in ALL areas of service
Zita Buford
Mr Johnnie Foster was a breath of fresh air! He gave me attention and dealt with more than one customer at a time. I had warning lights on my car and it was stalling and then would stop. He told me it was a throttle problem. By 9:18 the next morning my car was repaired! The code was displayed on my receipt. Another local Ford dealership that was 5 miles from my home in Prattville said they could not find a code or a problem with my car. Thank you Striver Ford for employing professionals in ALL areas of your service department.
Made Us Feel Right At Home
Tammy Roy
My husband has waited 12 years to buy a new truck. We had two kids in college and then a big wedding for our daughter. August 4th was our day to go shopping and start looking for a new truck. We went to Stivers Ford after hearing so many great things about their service and truck selection. Gary Montgomery was our salesman. He was kind, funny and professional. He made us feel right at home. Gary answered all of our questions, was patient with us and worked hard to get us the truck we wanted and at the price we needed. We had such a great experience that we bought the truck the same day!! Never looked anywhere else which is unlike us. They detailed the truck, filled it up with a tank of gas and then Gary stayed an hour after they closed and explained every detail on the truck to my husband. We have never owned a vehicle with so many high end gadgets and had no clue how to operate them. Gary truly cares about customers and made this experience for us a great one. We are so happy with our purchase and the overall experience that my husband said we will go back to Stivers from now on and always see Gary Montgomery. Gary, thank you for making this big day one of the best days we have had in a long time.
Exceptional Sales and Service
Michael Older
Excellent website, vehicle inventory, and professional, friendly, knowledgeable staff. Very pleased with our recent purchase. Stivers’ staff member Antonio King responded quickly and professionally to our internet inquiry, even having the vehicle ready for us when we got to the dealership! Exceptional sales and service. We’re happy Stivers’ family members! Thanks again!
Amazing Experience
Cortorica Brown
My experience with Stivers Ford was amazing. I walked in thinking I wasn’t going to get approved for anything but walked out with a 2018 Ford Focus! I also want to make sure that I give a special Thanks to Brian for making it all happen! From the time I walked through the door and until it was time to ring the bell he was the most courteous! Brian you are great at what you do and thanks again for putting me in my new 2018!!!!
Purchased my 2nd new F-150 from Antonio King yesterday
Matthew Andrew
Purchased my 2nd new F-150 from Antonio King yesterday. Again, superb service and a great experience. The staff at Stiver's Ford are a truly fantastic team. Thanks again!
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